Episode 23: How Well-Meaning Leaders Can End Up at the Heart of Major Corporate Scandals, with Guido Palazzo, Professor of Business Ethics, EPFL Lausanne
In this episode, Dr. Guido Palazzo joins me to uncover the hidden dynamics behind corporate scandals. We discuss his latest book, The Dark Pattern, co-authored with Dr. Ulrich Hoffrage, which explores how even well-intentioned leaders can become ethically blind under intense organizational pressures. Through real-world cases from major global firms, Guido reveals how good people can end up doing bad things. He identifies nine recurring conditions that foster cultures where unethical behavior becomes normalized. Guido also shares his insights on how technology and AI can further deepen ethical lapses by adding layers of abstraction and distance.
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